CRM(Customer Relationship Management)
What is a CRM System?
A CRM (Customer Relationship Management) system is a software solution designed to help businesses manage and analyze customer interactions and data throughout the customer lifecycle. The goal of a CRM system is to improve customer relationships and drive business growth by providing a centralized platform for managing customer data, interactions, and insights.
How Does it Work?
A CRM system works by collecting and storing customer data, automating repetitive tasks, and providing a centralized platform for analyzing and acting on customer insights. By integrating with other business systems, such as marketing automation, email, and accounting software, a CRM system can help streamline business processes and provide a more comprehensive view of customer interactions.
We have 80+ modules for Universities, Colleges and Schools including the CRM -Enquiry module
The mega ERP software for the New normal
Capture prospective student enquiries from Social media, Education portals, websites, landing pages, enquiry pages, etc
The counselors can follow-up the enquiries thru’ SMS, Email, Cloud Telephony, etc
Send Bulk Emails, SMS or Whatsapp Messages to Prospective list of Applicants.
CRM ensure that no enquiry go unattended and it perfectly nurtures the enquiry with transparency, resulting into increased admission count.
The counselors upon convincing the prospect can directly convert them into applicant, so that they can fill up the admission form and upload the required documents
The CRM module helps in checking counselors performance and calculating their commisions
As per the past admission records, the module helps you in predicting the future admissions.
